At https://kratom-heart.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your personal data are of utmost importance. This Privacy Policy elaborates on our approach to managing the collection, storage, access, and processing of personal data in a manner that is compliant with multiple jurisdictions’ privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant privacy laws.
This policy governs the interactions you have with us through our website, applications, services, and products. Please be aware that this policy does not apply to external platforms, applications, products, or services which you may access via links on our platform; each of these entities has its own privacy policies.
Our processing activities cover various scenarios where your personal data may be collected and processed, including but not limited to: when you use our applications and services as an authorized user, visit our websites that fall under this Privacy Statement, engage with us through communications such as newsletters, emails, calls, or texts/SMS, and when we receive any form of communication from you.
We collect a range of personal data to provide and improve our services. This includes:
- Account Information: Details necessary for account creation and management.
- Payment Information: Data required to process payments, such as credit card numbers and billing addresses.
- Financial Information: Records related to your financial activities on our platform.
- Purchase Information: Details of the transactions you carry out on our site or through our services.
- Mobile Device Identifiers: Unique identifiers for your mobile devices.
- Location Data: Information on your physical location, where relevant to the services provided.
- Feedback: Your opinions and interactions with us that contribute to service improvement.
- Social Media Information: Data you choose to share with us when linking your social media accounts or through other interactions.
- Product Information: Details related to products you have purchased or shown interest in.
We collect this information primarily through user input, direct interactions with you, and the use of automated technologies such as cookies, which help us personalize and enhance your experience on our site and provide valuable insights into how our services are used. Additionally, third parties may provide us with personal data, subject to their respective privacy policies and practices.
Our website uses cookies to ensure functionality, tailor content to user preferences, and improve overall performance through analytics. These cookies can be categorized as Strictly Necessary, Preference, or Analytics. Users have the option to control or refuse non-essential cookies by using our Cookie Manager.
We maintain personal data for as long as necessary to fulfill the purposes for which we collected it, in accordance with legal requirements. Once this purpose is fulfilled and the law permits, we will delete or anonymize your personal data.
To safeguard your personal data, we implement robust organizational and technical measures. This includes using encryption for communication and ensuring that our third-party processors adhere to stringent security protocols.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed at, individuals under the age of 18. We do not knowingly collect personal data from anyone we know to be a child under 18 years of age.
You have certain rights under the privacy laws that apply to you, depending on your jurisdiction. These rights may include accessing your personal data, requesting corrections or deletions, limiting processing, seeking data portability, objecting to our processing, opting out of marketing communications, non-discrimination for exercising your privacy rights, and the ability to file an appeal or complaint with a supervisory authority. To exercise these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. We recommend that you review this Privacy Policy periodically for any changes or updates.
Should you have any questions, concerns, or requests regarding your personal data or our privacy practices, please reach out to us via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to addressing any concerns you may have.